Reference

bank303 Privacy Policy for Your Account

Your registration phone, verification record, and DANA, OVO, GoPay or QRIS payment reference are covered clearly in the bank303 Privacy Policy.

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CONTACT ROUTE

Account Questions Reach Our Policy Route

A clear contact route helps you act on the Privacy Policy instead of guessing which team to reach. Use the support path shown on this page for an access question, a payment-reference concern or a request to correct account data. Include your registered phone and the relevant date, but leave out wallet PINs and unrelated personal material.

Team online

Access request

Ask us to explain the account data linked to your registered phone. We may ask for an account step or verification detail so we can confirm that the request comes from you.

Wallet concern

For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference, share the receipt number and status shown in your account rather than private wallet credentials.

Change request

If a name, phone detail or device record needs correction, send the specific field and reason through our policy contact route. We will explain the next verification step.

SECURITY PRACTICE

Six Controls Around Your Account Data

We manage privacy through ordinary account controls that you can recognise. A clear phone-verification step helps us separate your request from another person’s request, while session and device records help us investigate…

Data handling

We use registration, verification, device and payment-reference data for account access, transaction matching, security checks, support replies and legal duties connected with your account.

Cookie choices

Cookies can retain sign-in preferences and your policy choice. You can manage browser cookie settings, although changing them may affect saved sessions or parts of the account path.

Account security

Phone verification and session checks help protect account access. If a device or login looks unusual, we may request another account step before discussing private records.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a receipt with the correct account without requiring your wallet PIN.

Retention choices

We retain records for the period needed for account service, payment questions, disputes and legal duties. After that, records are removed, restricted or de-identified through our process.

Your request

You can ask about access, correction, deletion or use of your data through the policy contact route. We may verify your registered phone before releasing account-specific material.

Privacy Policy Answers for bank303 Accounts

These Privacy Policy answers address the searches we hear most often before an account is opened. They cover registration data, Indonesian wallet references, browser records, correction requests and the steps needed to discuss a private account matter with us.

The bank303 Privacy Policy covers registration, phone verification, device and browser records, cookies, payment references, support requests, retention and your available requests concerning account data.

We use your registered phone to support account access and verify policy requests. If you ask for private records or a correction, we may require an additional account step.

Yes. The Privacy Policy covers DANA, OVO, GoPay, QRIS, bank transfer and virtual account references, including receipt details and status records used to match a transaction.

When you open an account page, we may handle browser type, device signals, connection details and session records. These support access checks, security work and troubleshooting without needing wallet PINs.

Send a correction request through our policy contact route, identify the field that is wrong and provide your registered phone. We may verify the request before changing the record.

You can request removal or restriction through the contact route. We assess the request under applicable obligations, so some payment, dispute or legal records may need continued retention.

The policy describes handling for Indonesian account access, including from Bandung, where local law permits. Availability and any request outcome depend on local law and the facts of your account.

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